Frequently Asked Questions.

How do I determine the perfect frame size for my bespoke SWI road bike?

Choosing the ideal frame size for your bespoke SWI road bike is crucial for optimal performance and comfort. At SWI Cycling, we champion precision and customization, reflecting the excellence of our Swiss-engineered, high-performance bikes. We recommend a professional bike fitting as the first step in our custom build process. This ensures your luxury carbon road bike is perfectly tailored to you.

Why is the SWI frame design so unique?

SWI is the only brand producing a ‘true’ monocoque frame (1 uninterrupted carbon shell with no joins). This has 2 unique advantages compared to mass carbon frame production or artisan carbon frame builders who build ‘tube to tube’.

a
. Exceptionally Precise Geometry. A bicycle frame that comes out of the mould inone piece surpasses the geometric precision possible with traditional frame construction techniques. The outcome is a bike that will be a closer fit to the rider optimising comfort and pedalling efficiency.

b.
More efficient transfer of power from the pedal stroke into forward propulsion. Unlike mass produced carbon frames and tube to tube builders, a true monocoque frame has no joins, lugs, bonding or glue. The absence of these interruptions means the frame is in effect connected by a single fibre from the rear triangle to the front of the frame, producing a bicycle that is therefore very connected to the bottom bracket, and enables the most efficient transfer of power from the pedal stroke into forward motion.

What Advantages Does SWI Cycling’s Use of Unidirectional Carbon Fibre Offer?

Unidirectional carbon fibre, (UD) is a continuous piece of carbon with the filaments flowing in a single direction. When this technology is combined with  a frame that is an uninterrupted monocoque shell  you are able to produce a frame  that is connected from the rear dropouts to the head tube without any interruptions. This dramatically improves the ride feel and transfer of power into forward motion.

What Sets SWI Cycling Apart: The Role of NTPT Carbon Textile in Our Frame Manufacturing Process

At the core of SWI Cycling's innovation is our exclusive selection of NTPT carbon textile for frame construction, which produces a significantly higher stiffness to weight ration, than typically senn in frame manufacturing. The NTPT textile is then impregnated with a special resin that allows for very high pressure moulding at 6 bars of pressure in an autoclave airtight oven, where the frame ‘cooks’ for 6 hours at 125 degrees Celsius. The use of an autoclave enables the best carbon polymerization, compressing the carbon fibres beyond standard frames, adding strength without weight or volume. For this reason, it is a technique used for the production of the carbon chassis for Formula 1 cars and GP motorcycles.

What is a true monocoque carbon frame?

A true monocoque carbon frame is distinct in its construction, being one uninterrupted piece of carbon that is formed in a single mould without any joins, lugs, bonding, or glue. This method, while complex, expensive, and time-consuming, results in a frame of unparalleled structural integrity and performance. SWI Cycling is unique in adopting this sophisticated approach, distinguishing our high-performance road bikes from others in the market.

What is NTPT material”?

NTPT material, short for North Thin Ply Technology, represents a groundbreaking advancement in carbon fibre technology. Characterized by its ultra-dense, unidirectional carbon weave that reaches up to 29 ply, NTPT vastly surpasses the typical 4 to 5 ply found in standard carbon fibre fabrics. This innovative construction grants NTPT-equipped frames a superior stiffness-to-weight ratio, a critical factor in the performance of high-end road bikes.

How do you customise the SWI bicycle frame for the rider?

At SWI we provide a unique method of customization enabled by our exclusive use of the combination of NTPT material and a Monocoque mould.  Each frame is based on the sizes 50, 52, 54, 56, 58, and 60. The monocoque design ensures extraordinary precision in frame geometry, surpassing conventional carbon frames, which means that by adjusting the stem length, seat post offset and handlebar width we can provide the ideal geometry for over 90% of riders.  The essence of the SWI customization experience, however, lies in our exclusive capability to adjust the frame's lay-up. By varying the number of NTPT carbon textile layers—a material containing up to 29 ply compared to the 4-5 ply of standard carbon fibre—we finely tune the frame's responsiveness and feel to match the rider's weight and riding style.

What paint options are available with a SWI bicycle?

At SWI Cycling, the aesthetics of your bicycle are just as important as its performance. We offer an exclusive palette of paint options designed to showcase the bicycle's craftsmanship and your personal style:

Clearcoat Finish: Choose between a matte or gloss clearcoat to highlight the natural beauty of the carbon weave beneath. This option celebrates the raw elegance and precision engineering of the frame, offering a sleek, sophisticated look that's as timeless as it is modern.

Classic: For those who admire the subtlety of design with a touch of personal flair, the Classic option maintains the clearcoat's allure while allowing for custom color highlights.These accents are applied to the inside of the forks, rear of the seat tube, and inside the chainstays.

Bespoke Custom Design: Collaborate directly with our in-house graphic designer to bring your vision to life . Whether it's a pattern, a distinctive colour palette, or a personal emblem, we're here to help you create a bicycle that's unmistakably yours. This service is offered at an additional cost, reflective of the design's complexity.

What is covered under the SWI Cycling’s lifetime warranty for custom carbon road bikes?

Choosing a SWI custom carbon road bike means more than acquiring an elite cycling product; it signifies your entry into the SWI family. We believe the support we provide our riders after the sale is as important as the service we provide before.Should any issues arise, we are committed to ensuring you’re riding again as quickly as possible. Our confidence in the SWI monocoque carbon frames’ durability and reliability is absolute, thanks to our trusted materials and advanced manufacturing techniques. This allows us to offer a comprehensive lifetime warranty on all SWI-manufactured components: including carbon road bike frames, seatposts, forks, handlebars, and stems, covering all costs of transportation and rebuild.

What happens if I crash whilst riding my SWI?

Unfortunately crashes and accidents happen, however, we are here to help you get back on the road as quickly as possible. Should you damage your SWI frame, forks, seatpost or integrated bars and stem in a crash or other unfortunate mishap, SWI will attempt to repair the damage at a fair cost. Unfortunately, there will sometimes be occasions when we will not be able to repair the damage. In these situations, SWI will offer a 35% reduction on the cost of a replacement.

What are the international shipping options and timelines for SWI's bespoke road bikes?

SWI offers comprehensive international shipping options for our bespoke road bikes, ensuring a seamless delivery process from our doorstep to yours. We handle all logistics, including duties and delivery costs, to provide you with a hassle-free experience. After we receive your 30% deposit, our goal is to have your custom-built bike delivered to you within 60 days.

What are the accepted payment methods for purchasing your SWI bespoke road bike?

We accommodate a variety of payment options for your convenience. Accepted methods include all major credit cards and bank transfers, ensuring a smooth and secure transaction process.

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