Register your frame | SWI Cycling

Who is filling this in?

I own this frame I am a SWI dealer I bought mine second hand

It is what makes fifty years mean something.

We build the frameset ourselves in Villafranca Padovana, and the fifty-year guarantee sits on the parts we make: frame, fork, seatpost and cockpit.

Registering is how we know which frame is yours and that you are the person who bought it. It takes two minutes and it is free.

Fill this in at handover and your customer's fifty-year guarantee is secured before they leave the shop.

They will get one email from us confirming the details you have entered. Nothing else until they say so.

For direct sales, events, ambassador bikes and anything taken over the phone.

Your name goes against the record for audit. The owner receives a confirmation email, exactly as they would on the dealer path.

The fifty-year guarantee covers the person who bought the frameset new, and it does not transfer. Registering will not restore it.

It is still worth doing. It means we can reach you if anything about your frame ever needs attention, we can tell you how it was built, and a frame on our register can be traced if it is ever stolen. The 15% crash-replacement rate is open to you.

Frame, fork, seatpost and cockpit, for fifty years

Paint and finish for two years from purchase

Registration is free and your dealer can do it for you

Your rights under consumer law never depend on registering

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Your frame

The serial number is on the small white label on the frame.

Serial number

On the small white label on the frame. The photograph below shows where.

Model

Size

Finish

Purchase date

Cockpit

Seatpost offset

Where it was bought

You

So we can reach you about this frame.

First name

Last name

Email

Country

Phone (optional)

Who is registering

Your name

Your email

The customer has agreed that we may pass their contact details to SWI. Required.

Keep me posted about my frame: care, service, and the occasional invitation. You can unsubscribe at any time.

Registration records your frame. It does not affect your rights under consumer law, which never depend on it.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Your frame is on the register.

Keep the confirmation email, or just send us the serial number any time.

The field people give up on

Where to find your serial number

Every SWI carries a small white label on the frame. The serial number is printed on it, alongside the frame's compliance marks.

The print is small, so a phone photograph is often easier to read than the label itself. If you cannot find it, or cannot read it, send us a photograph and we will identify the frame for you.

Send us a photograph instead

If you bought before today

We have already registered your frame.

If you bought an SWI from us or an authorised dealer before this page existed, we have registered it for you from our own records. Nothing is required of you, and the cover you bought stands as it was described at the time.

If you would like to know what we hold, or correct it, write to us.

Ask what we hold